Clearstep
Conversational AI healthcare platform for patient access, triage, and care navigation. Used by 300+ hospitals and health systems including U.S. Department of Defense.
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What is Clearstep?
Clearstep provides AI healthcare agents to enhance patient access and improve care navigation. Their solutions streamline patient experiences with conversational medical AI, offering virtual triage, care navigation, and capacity optimization.
Key features
- Virtual triage symptom checker (self-triage via web, mobile, patient portal, IVR, and SMS)
- AI-powered care navigation (chatbot and voice assistant for automated patient engagement and routing)
- AI intake and clinical decision support (clinically validated intake, symptom assessment, and routing)
- AI-optimized scheduling and capacity management with configurable workflows and real-time analytics
- Plug-and-play APIs for integration with EHRs, scheduling, CRM, facility, and inventory systems
- clearstep.health
Who is it for
- Healthcare providers
- Health systems
- Medical clinics
- Self-triage patients
- Healthcare administrators