Paratus Health vs Tandem: which one should you pick?

Two ai healthcare tools, side by side. We compare pricing, features, ratings, and target users so you don't have to read two separate reviews.

Paratus Health

AI Healthcare

Paratus Health is an AI-powered virtual intake nurse that automates pre-appointment patient interviews via voice, text, and chat, reducing administrative burden and improving patient experience.

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Tandem

AI Healthcare

Freemium

Tandem: AI medical scribe. Automate accurate clinical notes, EHR transfer & coding. Reclaim time, reduce burnout, and elevate patient care.

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Quick verdict: Tandem wins for most users

Tandem has a slight edge in our scoring.

Paratus Health

Tandem

Pricing

Freemium

Paratus Health features

🗣️  Conduct Dynamic Symptom Assessments
📝  Generate Structured Clinical Summaries
🛡️  Ensure Enterprise-Grade Security
📞  Automate Patient Outreach
Voice AI for Patient Interactions
Scheduling & Intake Automation
After-Hours Care
Integration with Existing Systems
24/7 Voice AI Availability
Multi-Channel Workflow Automation
AI Voice Agent
Multi-Channel Support
Workflow Automation

Tandem features

🎙️  Ambient Scribing for Undivided Patient Attention  Tandem actively listens during in-person, virtual, or phone consultations and drafts your notes in real time. This frees you from the distraction of manual note-taking, enabling you to maintain eye contact and build stronger rapport with your patients, ultimately improving the quality of care.
📄  Instant Document & Letter Generation  Go beyond standard notes. From a single patient conversation, Tandem can instantly generate referral letters, sick notes, visit summaries, and other essential documents. This feature consolidates multiple administrative tasks into one efficient step, saving you valuable time.
🔗  One-Click EHR Transfer  Tandem integrates directly with your existing Electronic Health Record (EHR) system, including major platforms like EMIS and SystmOne. Once you review and approve a note, you can transfer it to the patient's record with a single click, eliminating time-consuming and error-prone copy-pasting.
🩺  Automated Clinical Coding  Forget manually searching for diagnosis codes. Tandem analyzes the consultation and automatically surfaces relevant ICD-10 and other clinical codes for your review. This intelligent feature accelerates the documentation process and enhances coding accuracy.

Use cases side by side

Paratus Health

•The Busy Specialist:  Dr. Lee, a gastroenterologist, used to spend the first 15 minutes of each appointment gathering basic patient information. With Paratus Health, Dr. Lee now receives a concise summary before each visit, allowing her to dive directly into the most pressing issues and spend more time on diagnosis and treatment planning. This has increased her daily patient capacity by 20%.
•The Rural Clinic:  A small clinic in a rural area struggled with limited staff and resources. Paratus Health automated their patient intake process, freeing up nurses to focus on direct patient care. The detailed pre-appointment information also helped the clinic's physician identify high-risk patients sooner, leading to more timely interventions.
•The Large Hospital System:  A major hospital system implemented Paratus Health across multiple departments. The standardized intake process improved data consistency and communication between departments, leading to more coordinated care and fewer medical errors. The system also saw a significant reduction in administrative overhead.
•Patient scheduling
•Intake automation
•After-hours care
•Administrative cost reduction
•Patient Intake Automation
•Healthcare Call Center Infrastructure
•Scheduling Management

Tandem

•For the General Practitioner with Back-to-Back Appointments:  During a busy clinic day, you can move seamlessly from one patient to the next, confident that the notes from each consultation are being accurately drafted. At the end of the day, you simply review and finalize the documentation in a fraction of the time, helping you leave work on schedule.
•2. For the Specialist Conducting a Detailed Assessment:  Whether you're a physiotherapist evaluating mobility or a psychologist discussing a patient's history, every detail matters. Tandem captures the nuances of the conversation, ensuring that your final notes are thorough and precise, providing a solid foundation for an effective treatment plan.
•3. For the Clinician in a Multilingual Community:  Conduct a consultation in a patient's native language, such as Arabic or Spanish, and Tandem will transcribe the conversation and generate the clinical notes in your preferred language (e.g., English or Swedish). This breaks down communication barriers and ensures documentation remains consistent and clear.
•Why Choose Tandem?
•Focus on Clinical Intelligence, Not Just Transcription  Tandem does more than convert speech to text. It understands clinical context. For example, if you say a patient's "lungs sound good," Tandem documents it as "Lungs clear to auscultation bilaterally." This level of intelligence produces professional, structured notes that are ready for the medical record with minimal editing.
•Uncompromising Security & Compliance  Built on the highest security standards, Tandem is ISO 27001 certified, GDPR compliant, and adheres to NHS regulations. Audio is processed in real time and never stored, and all data is encrypted and handled within the EU. You can adopt Tandem with full confidence that patient data is protected.
•Support from Clinical Peers  Our customer success team includes more than 20 former doctors and psychologists. When you need support, you're speaking with someone who has direct experience with the clinical environment and understands your workflow and challenges.

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