Alignment Healthcare
Alignment Healthcare is a tech-enabled Medicare Advantage company that provides customized health plans for seniors across multiple U.S. states. The company combines data analytics, 24/7 concierge care, and purpose-built technology to deliver coordinated, high-quality care.
What is Alignment Healthcare?
Alignment offers Medicare Advantage plans with benefits designed around individual member needs, including an ACCESS On-Demand Concierge program providing 24/7 support, a virtual care center for urgent medical needs, and an all-in-one debit card covering groceries and over-the-counter items. The AVA technology platform aggregates more than 100,000 data signals per member to identify care gaps and predict health risks in real time. Plans are available in Arizona, California, Nevada, North Carolina, and Texas, with all offerings rated four stars or higher by CMS.
Key features
- Medicare Advantage plans with customized benefits across five states
- 24/7 ACCESS On-Demand Concierge program for member support
- Virtual Care Center for urgent medical needs and coordination
- All-in-one debit card for groceries, OTC items, and utilities
- AVA data platform predicting health risks and care gaps in real time
Use cases
- A senior with multiple chronic conditions enrolls in an Alignment plan to receive coordinated care from a dedicated team and 24/7 concierge support.
- A patient with an urgent medical concern contacts the Virtual Care Center for immediate guidance and care coordination without visiting an emergency room.
- A member uses the ACCESS debit card to purchase eligible groceries and over-the-counter health items, reducing out-of-pocket expenses.
Who is it for
- Seniors eligible for Medicare Advantage
- individuals with multiple chronic conditions
- patients seeking coordinated care with concierge support
- families helping aging relatives navigate healthcare
- seniors interested in supplemental benefits like grocery allowances